SeenScore is run by BRYAN LING (“we”). This policy explains what personal data we collect, why, and the choices you have.

What we collect

• Scan details: the website address, business name, service, area and competitors you enter, and the report we produce.
• Email address: when you create an account, which you need to run a scan, or ask us to email a report.
• Account details: your email and a scrambled version of your password. We can't read your password.
• IP address: to enforce usage limits and prevent misuse.
• Plan and payment records: your plan, how many scans you've used this month, and, if you pay, your Stripe customer and subscription references. Stripe handles card details, and we never see or store your full card number.
• Feedback: anything you send with the Feedback button, with your email and the page you were on.

We use a login cookie, which keeps you signed in, and during a private test, a cookie that remembers you entered the access code. We don't use advertising cookies.

How we use it

• To scan websites, produce reports and send them to you.
• To run your account, show your past reports, and apply your plan's limits.
• To bill paid plans.
• To read your feedback and improve the service. We may reply to the email on your account.
• To limit misuse and keep the service running.

Who we share it with

We don't sell personal data. We use these service providers, some of which may process data outside Malaysia, including in Singapore, where the service is hosted:

• OpenAI and Perplexity: receive the questions we ask, which include the service and area you entered. They don't receive your email address.
• Google: PageSpeed Insights receives the website address, and Google Fonts receives your IP address when a page loads.
• Resend: sends our emails.
• Stripe: processes payments for paid plans, and receives your email address when you subscribe.
• Our hosting provider: stores the service and its data.

Who can see your report

Anyone with a report's link can open it, so only share it with people you trust. Report links are hidden from search engines.

How long we keep it

• IP addresses stored with scans are removed after 30 days.
• Reports not linked to an account or email are deleted after 12 months.
• Account data and emailed reports are kept until you ask us to delete them, unless we must keep records by law.

Your choices

You can ask to see, correct or delete your personal data, or withdraw consent, by contacting our Data Protection Officer below. We'll respond as soon as we reasonably can.

Security

We use encrypted connections and protect stored passwords, but no online service is completely secure. If a data breach affects you, we'll follow our obligations under the data protection laws that apply.

Contact

Data Protection Officer: LINGHAOXUAN20@GMAIL.COM

General enquiries: LINGHAOXUAN20@GMAIL.COM